Terms and conditions

General information:
  • the rates are for accommodation, per day, vat included;
  • the rates do not include city tax;
  • there aren’t allowed reimbursements for early departures;
  • domestic animals  of small size are allowed in some accommodations, upon request with a supplement.The animals are not allowed in the restaurant, pool and toilets. The presence of animals must be reported at the time of bookings and on arrival.Upon check-in the animals must have a sanitary record with vaccinations to present to the staff.

Services always included in the price:
  • sheets
  • towels
  • bed made upon arrival
  • sheets change every 7 days
  • booking fee
  • final cleaning
  • welcome set
  • free wi-fi in public areas
  • Spotty Club (international mini club)
  • Rastaurant, Shop, Animation, Pool available from the opening until the closing       
Extra services:
  • dog: from €1 to €5 per day, depending on the period of season;
  • second car/second bike: from €4 till €8 per day, depending on the period of season;
  • high chair: €6,00 per stay;
  • baby bath: €6,00 per stay;
  • baby bed: €8,00 per stay;
  • baby kit complete: €16,00 per stay.
All accommodations are available from 4pm.

The accommodations must be left between 9 and 10am.

Method of payment:
Bancomat, Mastercard, Visa, cash. We do not accept cheques.

Booking conditions: 
Deposit 30% or credit card as a guarantee. Balance on arrival.

Cancellation policy:
  • cancellations up to 60 days prior arrival the refund will get the 70% of the deposit paid;
  • cancellations between 59 and 30 days prior arrival the refund will get the 50& of the deposit paid;
  • cancellations done with 29 days or less prior arrival any refund will be applied;
  • in case of early departure the total amount of the reservation will be charged.
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